Salesforce is a dominant, enterprise-grade Customer Relationship Management (CRM) platform that has deeply integrated AI across its entire suite of products (known as “Clouds”). Its AI engine, Einstein, and its newer agentic AI framework, Agentforce, provide predictive insights, automation, and generative capabilities to help marketing, sales, and service teams work more efficiently and deliver highly personalized customer experiences. AI Focus: Read more...

Spotlight: AI Marketing Tools

MarketMuse is more than a content optimizer; it’s an AI-powered content strategy platform. It helps